Effective Date: June 6, 2025
Website: https://www.trustivo.com.in
At Trustivo.com.in, we are committed to protecting the personal data of all users and complying with the General Data Protection Regulation (GDPR) (EU) 2016/679.
Trustivo.com.in
Email: support@trustivo.com.in
Operating Location: India
Applicable for users in the European Economic Area (EEA) and globally.
We collect only the minimum necessary personal data:
Name
Email address
IP address
Profile image (optional)
Any data you choose to submit (e.g., reviews, feedback)
Cookie data (via Google Analytics, etc.)
We collect and process your personal data to:
Create and manage your account
Display your reviews and ratings
Improve our platform and user experience
Communicate updates or support
Prevent misuse, fraud, or violations of our terms
We process your data based on one or more of the following legal grounds:
Your explicit consent
Performance of a contract (e.g., user account creation)
Our legitimate interests in improving service and protecting users
Compliance with legal obligations
You have the following rights regarding your personal data:
Right to Access – Request a copy of your data
Right to Rectification – Correct any inaccurate data
Right to Erasure ("Right to be Forgotten")
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to Withdraw Consent at any time
To exercise any of these rights, email us at: support@trustivo.com.in
We retain your personal data only as long as:
Your account is active
Required for legal, operational, or compliance reasons
You do not request deletion
Although we are based in India, we use services and infrastructure that may store or process data outside the EEA. We ensure data transfers are secure and compliant via:
Standard Contractual Clauses (SCCs)
Adequacy decisions or approved frameworks
We implement strong technical and organizational safeguards, including:
HTTPS encryption
Server monitoring
Access controls
Data minimization practices
We use cookies and analytics tools (like Google Analytics) to understand website usage. You can manage cookie preferences through your browser.
See our Cookie Policy (provide a separate link if needed).
We may use third-party processors (e.g., hosting, analytics) under strict confidentiality and data processing agreements that comply with GDPR.
If you're in the EU and believe your rights have been violated, you may file a complaint with your local Data Protection Authority (DPA).
For all GDPR inquiries or to exercise your data rights:
📧 Email: support@trustivo.com.in